Return and Exchange Policy

At Zentopia Store, We want you to be satisfied with your purchase. If you're not happy with an item, you can return it within 07 working days of receipt for a full refund or exchange.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Shipping costs for returns are the responsibility of the customer, unless the return is due to a fault on our part (e.g., damaged or incorrect items).
If you received a faulty product, please contact our customer service team immediately at :

zentopiastore4@gmail.com